Workflow Blueprint

What you’ll receive

• An editable map of one workflow across up to three tools, showing the people, hand-offs and repeat steps.

• A written recommendation to configure existing software, build a small improvement or leave the process as it is.

• A proposed scope, success checks and a recorded walkthrough. Keep the blueprint and use it yourself, with Labs or with another supplier.

What it helps you decide

For example, a customer approves a quote and someone retypes the address into a job diary. We can map who needs which details, where mistakes creep in and what still needs checking before a job is booked. You can then decide whether a change to the existing tools is enough.

How it works

The remote workshop lasts 60 minutes for up to two people. Beforehand, tell us which workflow to map, the tools it touches and where it gets stuck. Bring one example. We aim to send the blueprint within three working days of receiving the information we need.

Price & credit

£195 is the total one-off price, including any applicable VAT. If you commission the recommended Labs build within 60 days, we credit the £195 against that build. One credit per blueprint; no cash alternative. Implementation, company-wide audits and detailed technical design are separate.

Booking & cancellation

Choose an available time and pay securely to confirm it. You’ll receive a calendar invitation and a short preparation questionnaire. Your account manager will send your joining link shortly.

Cancel for a full refund or reschedule free of charge before the session starts. If Labs cancels, you receive a full refund. Your statutory rights are unaffected.

Before we begin

Choose a workflow with a recognisable beginning and end. “An approved quote becomes a booked job” is more useful than “sort out our administration”. Bring an example that shows the hand-offs, the tools involved and the point where someone waits, repeats work or checks a detail. Remove information you do not need to share.

Invite the people who understand the everyday process, within the participant limit above. It helps to distinguish the route your team intends to follow from what actually happens when information is missing or the usual owner is away. You do not need a finished specification or a preferred software product.

An illustrative walkthrough

Imagine that an accepted quote arrives by email. A colleague checks the scope, copies the customer details into a diary and asks another person to confirm a date. This is an illustrative example, not a customer result. Mapping the steps makes it easier to see where information originates and which decisions still belong to a person.

The useful question is not simply whether those steps can be automated. It is whether the right information is available, whether the existing tools can handle the hand-off, and what a successful change would look like. A clearer checklist or a small configuration change may be enough.

Using the result

Use the blueprint as a shared reference when deciding what to do next. Check that the map reflects your process, that the proposed success checks are understandable, and that any assumptions have an owner. Share the editable material with the people who would maintain the change.

You can use the recommendation internally, ask Labs to scope the next stage, or discuss it with another supplier. The workshop gives you a basis for that decision; it does not commit you to a build. The existing price, credit conditions and exclusions continue to apply.