Solutions

Choose the job you want to improve. Each solution shows a worked example, what Labs can deliver and how it is priced.

Construction & trades

From the first quote request to a job in the diary, keep track of what the customer has asked for and who needs to act.

Follow up quote requests

Give every new quote request a callback owner, even when the team is out on a job.

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Turn approved quotes into jobs

Put an accepted quote into the job diary with the right address, reference and scope.

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Professional services

Keep new briefs moving and make recurring client reports easier to prepare and sign off.

Simplify a recurring client report

Find where figures get copied, checked or chased each time a client report is due.

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Keep client enquiries moving

Put the client brief, next action and person responsible in one enquiry queue.

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E-commerce & retail

Move an order into fulfilment without typing the delivery details again, or catch product codes that will fail before a catalogue move.

Stop retyping order details

Carry a paid order into the fulfilment tool so the dispatch team can check one draft instead of entering the same delivery details again.

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Catch catalogue errors before a move

Check a small product export against the destination template before importing the full catalogue.

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Hospitality & events

Answer date and group-size enquiries quickly, then hand confirmed details to the people delivering the event or stay.

Hand confirmed bookings to operations

Pass the confirmed date, guest count and booking reference into the operations team’s work list.

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Respond to booking enquiries

Give the bookings desk the date, party size and callback details it needs to answer a new enquiry.

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Education & training

Keep prospective learners in touch and make the steps from enquiry to a confirmed place visible.

Follow up course enquiries

Keep each prospective learner’s course enquiry with a named person and a next action.

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Untangle enrolment admin

Trace one learner or group booking from first enquiry to confirmed place and find the repeat checks.

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Charities & non-profits

Keep offers of help visible and check supporter records before a change of system.

Keep up with volunteer enquiries

Give a potential volunteer a receipt and the coordinator a clear callback list.

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Check supporter records before a move

Find duplicate supporter references and missing fields before changing membership or fundraising systems.

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Financial services

Route general enquiries to a named person and show staff which operational review needs attention.

Route new client enquiries

Give each first enquiry an owner before it disappears into a shared inbox.

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Track outstanding review work

Give staff one view of what is awaiting review, who owns it and which item needs attention next.

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Technology & SaaS

Pass a signed deal to delivery with the agreed details, or test whether AI can draft one recurring support response.

Hand new customers to onboarding

Carry the agreed customer, owner and scope from a won sales record into a kickoff task.

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Trial AI on a support task

Test one draft-reply task on representative tickets and see which replies a person must correct.

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Recruitment & staffing

Keep new staffing briefs with an owner and check candidate records before an ATS move.

Keep track of new client briefs

Give a new staffing brief a named recruiter and a callback date while the request is fresh.

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Rehearse a candidate database move

Test candidate-reference fields and duplicate rules on fictitious rows before moving an applicant database.

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Healthcare & wellbeing

Keep general booking callbacks visible and simplify routine desk work such as rotas and cover.

Respond to appointment enquiries

Get general booking requests to reception with a callback owner and a reminder.

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Reduce recurring reception admin

Find the steps staff can drop when they prepare a rota, update a timetable or hand over desk cover.

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