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Radley Labs

Keep up with volunteer enquiries

How we help

Before and after

New offers of help get mixed in with general mail. Someone has to search the inbox to find who wanted to volunteer and who already heard back.

A short enquiry goes into one queue with the role or activity of interest, a contact preference and a reminder for the coordinator.

A worked example

Someone offers to help at a Saturday food collection. The coordinator sees the activity and preferred callback time, then checks available roles before responding.

What you receive

  • One volunteer-interest form
  • An approved acknowledgement and coordinator notification
  • A reminder rule, waiting list and editable handover notes

Where your team stays involved

The coordinator makes placement, safeguarding and eligibility decisions through the organisation’s existing process.

The starter covers first contact in one supported system. Volunteer vetting, checks and placement workflows are separate.

Starting the conversation

Tell us how volunteers currently get in touch and who decides the next step.

Ways we can help

Set up volunteer callbacks

£395 one-off

Create one interest form and a view of enquiries waiting for the coordinator, with an acknowledgement and reminder.

What you receive

A working volunteer-interest form, a coordinator callback list and editable messages.

Map the route into volunteering

£195 one-off

Review one enquiry-to-first-conversation process before deciding which steps to change.

What you receive

A map of one volunteer enquiry from the first offer of help to a conversation.