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Radley Labs

How we help

Before and after

Someone reads the order in the shop system, opens the dispatch tool and enters the products, quantities and postcode a second time.

A supported order event creates a dispatch draft with the agreed reference and fields. Incomplete or failed hand-offs go to a person for review.

A worked example

Order 1048 contains two blue mugs for one delivery postcode. The draft carries the order reference, SKU, quantity and delivery method. A missing postcode is flagged for the dispatch team before a label is issued.

What you receive

  • An agreed order-to-dispatch field map
  • One tested transfer with a failure notification
  • Editable configuration and instructions for checking a failed order

Where your team stays involved

Your dispatch team resolves missing details, checks the draft and decides when to buy a label or send the parcel.

The connector starter covers one trigger and up to three actions between two supported tools. Carrier contracts, custom APIs, stock reconciliation and historical imports are separately scoped.

Starting the conversation

Tell us the shop and dispatch tools you use and which fields staff copy today. Use a made-up order in your first message.

Ways we can help

Set up order-to-dispatch

£695 one-off

Map and test one supported order event across two tools, with failure notification and operating notes.

What you receive

A tested order-to-dispatch transfer, field map, failure notification and operating notes.

Map my order hand-off

£195 one-off

If the tools or steps are unclear, map one order journey and leave with a recommendation you can take to any supplier.

What you receive

An editable order hand-off map, a written recommendation and success checks.