Radley Hub
One connected platform, built around how we work.
A platform built around our vision
We wanted Hub to bring the everyday work of running a business into one connected platform. That meant creating a place where customer information, websites, workflows and AI agents could work together, with enough flexibility to support different organisations and ways of working.
Radley Labs has helped us turn that vision into a product. Their involvement goes beyond building individual features: they work through how each part should behave, how it connects to the wider platform and how users will manage it in practice.
Understanding the detail behind the requirement
Building Hub involves constantly moving between the bigger picture and the smallest interaction. A new capability might start with a simple request, but delivering it properly means thinking about permissions, configuration, existing workflows and the experience of the person using it.
Radley Labs takes the time to work through those details with us. We can bring a practical problem, explain what we want to achieve and develop the solution together. That close collaboration matters when the product is evolving and requirements become clearer through real use.
Flexibility for different businesses
One of our priorities is making sure Hub can adapt to the business using it. Different teams have different processes, communication preferences and expectations of automation. A fixed approach that works for one organisation can quickly become a restriction for another.
Our work with Radley Labs reflects that. From configurable agent briefs and shutdown logs to Slack notifications and automation actions, the focus is on giving users useful choices and control over how their workspace operates.
Making AI part of everyday work
We want AI in Hub to help people get meaningful work done. That includes assessing a website, identifying missing content, preparing updates and responding to a specific request using the information already available in the workspace.
Radley Labs has helped us develop these capabilities within Hub’s agent architecture, connecting them to the pages, collections and workflows they need to support. The ability to inspect a result and review a proposed change is an important part of making that experience useful.
A consistent experience as the product grows
As Hub gains more capabilities, consistency becomes increasingly important. Controls should behave predictably, settings should be easy to understand and familiar actions should look familiar wherever they appear.
Together, we have been developing Hub Compact as a shared design standard. That work reaches beyond the appearance of individual screens: it covers reusable components, clear labels, consistent spacing and support for light and dark themes. The shared component reference gives us a practical way to see what exists and identify where further work is needed.
A close, hands-on development partnership
We value being able to discuss a requirement directly, review the result and give detailed feedback. Sometimes that feedback concerns a major workflow; sometimes it is the height of an input or the position of a button. Both affect how the finished product feels to use.
Radley Labs works closely with us through that process. The partnership gives us room to question decisions, refine the experience and keep improving Hub as we learn more from using it.
Building for the next stage
Hub is an evolving product, and our ambition extends well beyond its current features. We need a development partner who understands that each addition should contribute to a platform we can continue to build on.
Radley Labs brings that understanding to the work. They have helped us connect our product vision with the technical and design decisions needed to make it real, while keeping us closely involved in shaping what comes next.