Turn a confirmed event into a function-sheet draft
Pass the booking reference, date, room and headcount to operations so the lead can check the running order.
Hospitality & Events
Answer date and group-size enquiries quickly, then hand confirmed details to the people delivering the event or stay.
A booking request and a confirmed booking are two different jobs. Labs can set up a callback queue for the first or a supported hand-off into operations for the second. Choose the business that most closely matches yours.
Solutions by business type
Event venues
Follow up venue hire enquiries
Collect the requested date and party size, alert the bookings desk and keep an eye on unanswered venue requests.
Caterers
Get a catering brief before calling back
Ask for the event date, location and guest count on first contact so the bookings team has a useful starting point.
Give the kitchen the confirmed event details
Carry the agreed date, service location and latest confirmed headcount into an operations draft for the catering lead.
Independent hotels
Give group-stay enquiries a callback owner
Collect proposed dates and approximate party size, acknowledge receipt and remind the desk to check availability.
Pass confirmed functions to the duty team
Send the confirmed function reference, room and agreed numbers to the operations tool for the duty manager to review.